At Chems Directs, we’re committed to delivering top-quality research chenicals. If you’re not satisfied with your purchase, we offer a 30-day refund guarantee under the following conditions:

• Product must be unopened, unused, and in original condition.
• Opened products are not eligible for refund unless approved on a case-by-case basis.

• Must be submitted within 30 days of the purchase date.
• Requests beyond 30 days are not eligible

1. Email: support@chemsdirects.com
   
2. Phone: Contact our customer support team
   We’ll provide return instructions once your request is received.

• Customer is responsible for return shipping costs.
• Use a trackable shipping method to ensure safe return.

• Refunds are issued to the original payment method after inspection.
• Please allow a few business days for the refund to reflect in your account.